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Subject: Product Issue Resolution Option 2: Tailored Solution

Dec.28.2023

When there is a problem with the product and the negotiation is unsuccessful, Plan 2 is adopted for special handling. In response to your feedback, we have developed a specially tailored solution, referred to as the Tailored Solution. This means that we will implement a series of personalized measures specific to your situation, aiming to meet your needs to the fullest extent and address the problem effectively. The advantage of the Tailored Solution lies in its flexibility and customization. We will devise a solution based on your unique circumstances, ensuring that it aligns with your expectations. Our dedicated team will be with you every step of the way, ensuring the implementation of the solution in the shortest possible time to minimize any inconvenience to your business. We cordially invite you to discuss this solution further with us, providing any additional information or requirements so that we can better cater to your needs. Your satisfaction is our ultimate goal, and we are committed to ensuring that you are pleased with the Tailored Solution. Please feel free to contact us to arrange further discussions or address any matters related to the implementation of the solution. We appreciate your understanding and cooperation, and we look forward to delivering exceptional service to you.